So, I filed my Federal and State tax return with Turbo Tax like I've done so often in t...

GetHuman2316289's customer service issue with Turbo Tax from February 2019

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The issue in GetHuman2316289's own words
So, I filed my Federal and State tax return with Turbo Tax like I've done so often in the previous years. This year however, my refund is being reviewed. After reviewing my refund for errors, I found that box *B on the EIC was not checked, therefore causing the issue of the review. I pay a significant price to have turbo tax complete my return for convenience and the thought that they're competent. How could you review my return and submit it with a important box not checked? I don't understand. So, essentially in the end, Turbo Tax didn't save me time , nor was it convenient for me, because my refund is being reviewed. I am NOT happy about this. In fact I am significantly disappointed in the service you've provided me this year. I could've have taken my business locally and saved both time and money. Maybe I should reconsider my options for next year's filing service?
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Turbo Tax

Customer service issue
Reported by GetHuman2316289
Feb 27th, 2019 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 4 customers so far
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GetHuman2316289 started working on this issue
Feb 27th 2:44pm