I tried to go on to my account and it told me that my account was deactivated because o...
GetHuman1203931's customer service issue with Turbo Tax from September 2018
Help with my Turbo Tax issue
First: share to improve GetHuman1203931's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman1203931 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman1203931 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman1203931's own words
I tried to go on to my account and it told me that my account was deactivated because of the password or username that I put in. Last week I had twice got it reactivated but every time I click on the link that they told me to click on through my email is still say that I'm not able to get on my account. I need to get on there because and I also need to speak to someone over the phone because IRS is saying that I never did my tax returns they can't see it in their system but I know I have file my taxes through TurboTax online and I need to show IRS proof this Thursday the W-* forms or a transcript of the taxes are filed but I can't get ahold of you guys. Can someone please give me a call back about reactivating my account on TurboTax and speaking to someone about filing my income tax.
GetHuman1203931 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman1203931 fixed the problem
We are waiting for GetHuman1203931 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.