I paid a total of ** dollars with turbo tax in order to receive my refund via direct de...

GetHuman859414's customer service issue with Turbo Tax from July 2018

6 views | 10813 similar | 0 following
Help with my Turbo Tax issue
First: share to improve GetHuman859414's odds
Strength in numbers! Companies respond better when others are watching.
Try having Turbo Tax call you again?
Always use the GetHuman Phone to call Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman859414's own words
I paid a total of ** dollars with turbo tax in order to receive my refund via direct deposit into my bank account. Rather than depositing my federal refund into my account even though I paid to have received it through this method, I was sent a paper check and charged AGAIN another *** dollars for being issued a paper check. Turbo tax has robbed me of *** dollars from my federal refund and extremely inconvenienced me. On top of this, I have yet to receive my state refund. It has been approximately three months plus since filing, and though my refund reads accepted and processed on my account through the turbo tax website, I have yet to see a single penny of my *** dollar state refund that I paid *** dollars to receive and work very hard to earn my money.

GetHuman859414 did not yet indicate what Turbo Tax should do to make this right.

How GetHuman859414 fixed the problem

We are waiting for GetHuman859414 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman859414 fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman859414
Jul 8th, 2018 - 5 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 10813 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account


GetHuman859414 started working on this issue
Jul 8th, 2018 1:07am