I paid a total of ** dollars with turbo tax in order to receive my refund via direct de...

I paid a total of ** dollars with turbo tax in order to receive my refund via direct deposit into my bank account. Rather than depositing my federal refund into my account even though I paid to have received it through this method, I was sent a paper check and charged AGAIN another *** dollars for being issued a paper check. Turbo tax has robbed me of *** dollars from my federal refund and extremely inconvenienced me. On top of this, I have yet to receive my state refund. It has been approximately three months plus since filing, and though my refund reads accepted and processed on my account through the turbo tax website, I have yet to see a single penny of my *** dollar state refund that I paid *** dollars to receive and work very hard to earn my money.