Hello, I am writing because I want to let you know that I am being recommended thinspo...

GetHuman-astadle's customer service issue with Tumblr from January 2019

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The issue in GetHuman-astadle's own words
Hello, I am writing because I want to let you know that I am being recommended thinspo*pro anorexia blogs, and I want to know how to stop it because I am recovered from an eating disorder and also have had family members slowly starve to death due to illness and it disturbs me. I’m letting you know because I want to make sure it doesn’t happen again and to tell you it’s ridiculous that you claim to ban that content and recommend it to me on my feed when I follow and like nothing similar to it at all - actually, it’s horrible that your algorithm would recommend that content at all, and I don’t know how you don’t notice and remove it when it’s in your algorithm being recommended. Sorry for the harsh tone, but this content is disturbing to see and I find it to be awful that despite banning pornography you still allow content that actively kills young teenagers on your website.
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Tumblr

Customer service issue
Reported by GetHuman-astadle
Jan 6th, 2019 - 4 mons ago
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Seen by 2 customers so far
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GetHuman-astadle started working on this issue
Jan 6th 4:16am