Need for the two factor auth to be taken out. I no longer have access to that phone num...

GetHuman-joneslog's customer service issue with Tumblr from October 2018

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The issue in GetHuman-joneslog's own words
Need for the two factor auth to be taken out. I no longer have access to that phone number and when I talked to Doug and sent him pictures that were on my blog and a recent picture he then said that was not enough proof and if I wanted I could make a new tumblr after years of having this account back in ****. My blog is I tried calling earlier and left a message. Please someone get back to me in regards to this as I do not want to make a whole new account and have to start over when this can easily be fixed. I work in the health care field so I know about privacy rights however if I give you proof such as my old number ***-***-**** and provide you with my date of birth and photo proof that should be sufficient enough.
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Customer service issue
Reported by GetHuman-joneslog
Oct 18th, 2018 - 3 mons ago
I have an issue with Tumblr too
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Seen by 4 customers so far
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Items needed
Username on Account
Phone number on account
Email on Account
Full Name
URL for account
GetHuman-joneslog started working on this issue
Oct 18th, 2018 6:51pm