I have no access to my old email address and it keeps sending a “magical” code to that...

GetHuman924750's customer service issue with Tumblr from July 2018

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The issue in GetHuman924750's own words
I have no access to my old email address and it keeps sending a “magical” code to that address. Then when I try to just enter the password myself, even though it’s right it says it wants two-factor authentication. I’ve got that set up on the google app like it says. Anyway - not letting me in. And as soon as it does (assuming you guys can unlock it and get me in) I’m changing the passwords and getting it all updated so I can’t get locked out again. It all started when I lost my cell phone and then replaced it. Help! SOS!!!
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Customer service issue
Reported by GetHuman924750
Jul 28th, 2018 - 10 mons ago
I have an issue with Tumblr too
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Seen by 4 customers so far
Similar issue to 260 others
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Items needed
Username on Account
Phone number on account
Email on Account
Full Name
URL for account
Timeline
GetHuman924750 started working on this issue
Jul 28th, 2018 10:23am