The motor is hard to start. If all else is perfect the motor is hard to start. The shor...

GetHuman3204938's Repairs issue with Troy-Bilt from July 2019

Help with my Troy-Bilt issue
Top Tip from another customer
Depending on the type of damage to set up a repair you will need to call in.
The issue in GetHuman3204938's own words
The motor is hard to start. If all else is perfect the motor is hard to start. The short pulling's to get to the best start place makes it hard to start. When the engine is hot*cold it it hard to start. When the water in the hose is hot*cold it is hard to start. And when all else is going perfectly it's hard to start, there is no such thing as a * pull start. However you could try multiple times and it still not start. *I have had this unit * yr,* month. I have the receipt. the big box store said it's not there problem, yet I signed a CC that the big box store provided. LOWES. *I have been told many times that this is an industry issue. I am beginning agree. I have been a loyal customer of TROY BILT for many years having lived close by the original store in Troy NY. *Secondly all of the repair shops that will even work on them are * to * weeks out before they can even look at one, and they would want to be paid on the upfront. As a consumer I feel that this puts me in a extremely disadvantaged spot. Not to mention that I am not able to perform the maintenance on my home that I had planned on, and will not be able to until this is resolved.*Since I am well within the ** month warranty period, I am requesting a full refund of $***.** or a replacement at no cost to me. *Thank you in advance for your cooperation.*Michael Seabridge **** Ruhle Rd*Malta NY *****

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Troy-Bilt

Repairs issue
Reported by GetHuman3204938
Jul 6th, 2019 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 625 others
0 customers following this
Items needed
Where was the item purchased
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Timeline

GetHuman3204938 started working on this issue
Jul 6th, 2019 7:28pm
GetHuman3204938 indicated the issue is not fixed yet.
Jul 9th, 2019 5:50pm
GetHuman3204938 indicated the issue is not fixed yet.
Jul 9th, 2019 5:52pm
GetHuman3204938 indicated the issue is not fixed yet.
Jul 9th, 2019 5:52pm
GetHuman3204938 indicated the issue is not fixed yet.
Jul 9th, 2019 5:53pm
GetHuman3204938 indicated the issue is not fixed yet.
Jul 9th, 2019 8:05pm
GetHuman3204938 indicated the issue is not fixed yet.
Jul 9th, 2019 8:06pm
GetHuman3204938 indicated the issue is not fixed yet.
Jul 9th, 2019 8:06pm
GetHuman3204938 confirmed the issue is fixed. Hooray!
Jul 11th, 2019 8:49pm

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