We have a try built weed eater and it does not want to run and we tried to return it to...

GetHuman1972550's customer service issue with Troy-Bilt from January 2019

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The issue in GetHuman1972550's own words
We have a try built weed eater and it does not want to run and we tried to return it to Lowes the refused to take it. We picked this one because we thought it would last but it does not run at all. I was wondering if you would send us a new one or refund us the money. My husband is on a litmited income and is very upset over this. If you would like to call him please call him at ***-***-****. Thank you very much
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Troy-Bilt

Customer service issue
Reported by GetHuman1972550
Jan 15th, 2019 - 9 mons ago
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Timeline
GetHuman1972550 started working on this issue
Jan 15th 10:38pm