Inadvertently cancelled reservation *********. Cancellation *********. I need your assi...

GetHuman-jjfox's customer service issue with Trivago from January 2019

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The issue in GetHuman-jjfox's own words
Inadvertently cancelled reservation *********. Cancellation *********. I need your assistance in rescheduling this reservation and crediting my credit card for the cancelled reservation. I called the Holiday Inn New Orleans West Bank Tower and they have rooms available for the dates needed. Please I need your assistance to correct this terrible mistake. It was a terrible and confused mistake and I need your assistance. ******@***.com
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Customer service issue
Reported by GetHuman-jjfox
Jan 14th, 2019 - 9 mons ago
I have an issue with Trivago too
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Seen by 3 customers so far
Similar issue to 1630 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
GetHuman-jjfox started working on this issue
Jan 14th 10:47pm