Hello*My boss recently booked a hotel room at the Sheraton Buganvilias Resort and Conve...
GetHuman1923690's customer service issue with Trivago from January 2019
Help with my Trivago issue
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Before contacting them, items GetHuman1923690 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1923690's own words
Hello*My boss recently booked a hotel room at the Sheraton Buganvilias Resort and Convention Center. He is trying to stay From Feb *st - Feb *th. while booking his room, there was an option to upgrade from the deluxe room to grand deluxe. The charge was $***.** a night. So that's $***.** with tax for three nights. The following day my boss saw his confirmation email and was charged $**,***.**. How did this jump from $***.** to $**,***.**?*Confirmation number **********Mr. Joseph Perillo*Please if I can someone to contact me as well besides email. That would be great thank you.
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