I booked a room for Dec **-** @ the Roosevelt Hotel in NYC through trivago express. It...

GetHuman-jahodges's customer service issue with Trivago from December 2018

1317 similar
0 following
Help with my Trivago issue
First: share to improve GetHuman-jahodges's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jahodges's next move: go to the Trivago help center.
Trivago doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jahodges will want to follow the link below to head to their help center. We will check on GetHuman-jahodges later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-jahodges may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-jahodges's own words
I booked a room for Dec **-** @ the Roosevelt Hotel in NYC through trivago express. It took me to hotel quickly. This was done on Oct **. My credit card has been charged. I received a notice this morning that the room was cancelled and I could get a voucher. *I spoke with the hotel and they have rooms available. In fact I put two rooms on hold as a backup plan. I need hotel quickly to reinstate my rooms and pay for them!
GetHuman-jahodges did not yet indicate what Trivago should do to make this right.
I have an issue with Trivago too
How GetHuman-jahodges fixed the problem
We are waiting for GetHuman-jahodges to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Trivago's attention and get better help faster. Tap below to get started.
Having Trivago issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jahodges fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jahodges
Dec 8th, 2018 - 6 mons ago
I have an issue with Trivago too
Not resolved
Seen by 8 customers so far
Similar issue to 1317 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jahodges started working on this issue
Dec 8th, 2018 10:46am