Dear Miss*Mr,**My name is Angeliki Mourdeka, and I havd made a reservation through your...

GetHuman779818's customer service issue with Trivago from June 2018

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The issue in GetHuman779818's own words
Dear Miss*Mr,**My name is Angeliki Mourdeka, and I havd made a reservation through your wedsite and expedia.ie, at a hotel in Loutraki, Greece, called "Mon Repos", for one night, on June, **th . The itinerary number is *************. After communicating the Hotel they informed me that on this date they will be closed. The money given (** euro) according to the offer on your site is not refundable. I would like to know what happens in the cas of a cancellation by the hotel and the way of taking my money back.*Thank you for your time,*Sincerely,*Angeliki Mourdeka
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Trivago

Customer service issue
Reported by GetHuman779818
Jun 13th, 2018 - 9 mons ago
I have an issue with Trivago too
Fixed
Seen by 5 customers so far
Similar issue to 185 others
0 customers following this
Items needed
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Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman779818 started working on this issue
Jun 13th, 2018 12:03pm
GetHuman779818 indicated the issue is not fixed yet.
Jun 14th, 2018 6:45am
GetHuman779818 indicated the issue is not fixed yet.
Jun 14th, 2018 6:45am
GetHuman779818 indicated the issue is not fixed yet.
Jun 14th, 2018 6:47am