I booked a room two days ago using my location and your website booked me the room I wa...

GetHuman719542's customer service issue with Trivago from May 2018

Help with my Trivago issue
The issue in GetHuman719542's own words
Get refunded my money or move my reservation to anderson Indiana tonight. ... I booked a room two days ago using my location and your website booked me the room I wanted in south carolina. I live in Indiana an put it in your search bar for rooms. I'm out of money and am no where close to south Carolina and would like my money refunded.
I typed in anderson, Indiana in the trivago search bar when you firsg get to the website. So I continued to search for a room to reserve and i did. Unfortunately it was in south Carolina. When I went to the red roof in anderson I had realized it reserved a room at the red roof in anderson south Carolina and now I'm sleeping in my car tonight bc it was my last bit of money till I get my first pay check.
Moving my room reservation to the red roof in anderson Indiana or refunding me my money.
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Trivago

Hotel reservation
Customer service issue
Reported by GetHuman719542
May 25th, 2018 - 6 mons ago
I have an issue with Trivago too
Fixed
Seen by 6 customers so far
Similar issue to 654 others
0 customers following this
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Timeline
GetHuman719542 started working on this issue
May 25th 11:23pm
GetHuman719542 indicated the issue is not fixed yet.
May 26th 12:37am
GetHuman719542 indicated the issue is not fixed yet.
May 26th 12:45am
GetHuman719542 indicated the issue is not fixed yet.
May 27th 12:24am