I booked online travel lodge for business floor family room for two adult and kids in S...

GetHuman-awalekar's customer service issue with Trivago from May 2018

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The issue in GetHuman-awalekar's own words
I booked online travel lodge for business floor family room for two adult and kids in Sunderland central late evening *****:**. I called same evening to checked everything is ok but customer service was closed so I called today ******** morning to check everything is ok I spoked to customer service they said the room is just for two adult double not family room. When I was booking they asked the kids age as well now they asking another £** to upgrade I am not happy this not right.
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Customer service issue
Reported by GetHuman-awalekar
May 19th, 2018 - 8 mons ago
I have an issue with Trivago too
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Seen by 4 customers so far
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GetHuman-awalekar started working on this issue
May 19th, 2018 3:29pm
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May 19th, 2018 3:29pm