Hello. My name is Eric Simons and I am the owner of Mission: Breakout Lafayette in Lafa...

GetHuman1400405's customer service issue with TripAdvisor from October 2018

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The issue in GetHuman1400405's own words
Hello. My name is Eric Simons and I am the owner of Mission: Breakout Lafayette in Lafayette, Indiana. I would like to report what I would consider questionable activity by my local competition. My local competition is Rugged Xscape, also in Lafayette, Indiana and they seemed to have had an unusual spike in review activity over the past week.**They have had ** reviews within the past week. Of which, * of those ** reviews mention staff by name personally. Prior to that it took them from August **-October * to garner the same number of reviews, of which only * times were individuals named.**I don't like to report on things such as this, but there seems to be an inordinate amount of activity review for their business in the last week. We are both fighting for the same dollars and I believe they are unfairly soliciting their most recent reviews.**Thank you for your time and consideration.

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TripAdvisor

Customer service issue
Reported by GetHuman1400405
Oct 23rd, 2018 - 2 years ago
Fixed
Seen by 12 customers so far
Similar issue to 892 others
0 customers following this
Items needed
Name of the business
Email address on the account
Booking reference
Name on the account

Timeline

GetHuman1400405 started working on this issue
Oct 23rd, 2018 11:02pm
GetHuman1400405 indicated the issue is not fixed yet.
Oct 27th, 2018 2:52am

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