Missed flight

GetHuman-glenisgi's customer service issue with Trip Mate from June 2018

Help with my Trip Mate issue
The issue in GetHuman-glenisgi's own words
I was trying to see if I can get a refund on my ticket ... missed flight friday ********* Perth to Sydney Flight no G*DDQM*I did purchase travel protection insurance. Can I claim this as I had to purchase another ticket*Glenis Gibbins
I would like a refund on my return flighg
I have flown with Tiger several times but this booking was confusing
Tried calling but not connected
I have an issue with Trip Mate too
How GetHuman-glenisgi fixed the problem
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Trip Mate

Refund ticket
Customer service issue
Reported by GetHuman-glenisgi
Jun 26th, 2018 - 4 mons ago
I have an issue with Trip Mate too
Fixed
Seen by 23 customers so far
Similar issue to 2 others
0 customers following this
Items needed
Who made the booking
Booking reference
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Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-glenisgi started working on this issue
Jun 26th 1:46am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 26th 3:25am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 26th 3:28am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 27th 3:12am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 27th 3:16am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 27th 3:17am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 27th 3:17am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 27th 11:08am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 28th 5:35am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 29th 3:51am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 29th 3:52am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 29th 3:52am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 29th 3:52am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 29th 3:56am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jun 30th 12:40am
GetHuman-glenisgi indicated the issue is not fixed yet.
Jul 7th 6:18pm
GetHuman-glenisgi indicated the issue is not fixed yet.
Jul 11th 2:10am
GetHuman-glenisgi indicated the issue is not fixed yet.
Aug 6th 7:49am
GetHuman-glenisgi indicated the issue is not fixed yet.
Aug 6th 7:50am
GetHuman-glenisgi indicated the issue is not fixed yet.
Aug 6th 7:50am