Please send my money to my recipient and open back my transferwise account..

GetHuman-nedawilc's customer service issue with TransferWise from August 2018

Help with my TransferWise issue

The issue in GetHuman-nedawilc's own words

I initiated a transfer using my debit card to Nigeria ... I register for transferwise and i have confirm my identity with my driver licence. Yesterday i initiated a transfer using my debit card to Nigeria*$**** I got an email from you yesterday that you have receive my funds and it will be send today to the recipient. I check back today and my account was deactivated and it was asking me to send an email to a particular email address. What is the reason for this? My reference is P******* and my name is Neda Bolin Wilcutt

This i frustruating because you should have contacted me or my bank

Send my money to the recipient and unblock my transferwise account

A new customer and i thought this was a simple way to send money overseas

I have call customer care but to no avail

I have an issue with TransferWise too

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TransferWise

Transferwise

Customer service issue

Reported by GetHuman-nedawilc

Aug 9th, 2018 - 7 mons ago

I have an issue with TransferWise too

Fixed

Seen by 9 customers so far

Similar issue to 111 others

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Timeline

GetHuman-nedawilc started working on this issue

Aug 9th, 2018 1:55pm

GetHuman-nedawilc indicated the issue is not fixed yet.

Aug 9th, 2018 7:58pm

GetHuman-nedawilc indicated the issue is not fixed yet.

Aug 9th, 2018 8:06pm