I have been in contact with TransferWise on ** Jul **** regarding a problem with a tra...

GetHuman917287's customer service issue with TransferWise from July 2018

7 views
 | 
95 similar
 | 
0 following
Help with my TransferWise issue
GetHuman917287's next move: call TransferWise.
The best way to get your problem resolved is to tap the button below to start calling TransferWise. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman917287's own words
I have been in contact with TransferWise on ** Jul **** regarding a problem with a transfer from our New Zealand Bank account to our UK account - had a detailed chat session with your on-line help and was asked to submit an email with the details - which I did. I had no response from TW before travelling to USA on ** Jul ****. However I have had * calls on my cell phone from *** *** *** **** and I did not take the calls - there was no indication of the caller ID - but I now wonder if this might have been from TransferWise - although there are no voice messages. If this was indeed from TrasferWise I will now pick up if you call again. Otherwise I remain keen to have the matter cleared up since the transfer has not been properly completed - it appeared to have been credited to our UK account on * Jul **** but on the same day there was a debit for a larger amount in favour of TransferWise which was not initiated from my end - so the net result was a net withdrawal from our UK account by TransferWise and our New Zealand account has no record of any transfer for this transaction at all. **Your help would be much appreciated.**William Monteith
GetHuman917287 did not yet indicate what TransferWise should do to make this right.
I have an issue with TransferWise too
How GetHuman917287 fixed the problem
We are waiting for GetHuman917287 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TransferWise's attention and get better help faster. Tap below to get started.
Having TransferWise issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman917287 fixes it.
This email address isn't valid

TransferWise

Customer service issue
Reported by GetHuman917287
Jul 25th, 2018 - 10 mons ago
I have an issue with TransferWise too
Fixed
Seen by 7 customers so far
Similar issue to 95 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number
Billing address
Last 4 digits of Social Security number
Timeline
GetHuman917287 started working on this issue
Jul 25th, 2018 10:27pm
GetHuman917287 indicated the issue is not fixed yet.
Jul 29th, 2018 2:31am
GetHuman917287 indicated the issue is not fixed yet.
Jul 29th, 2018 2:37am
GetHuman917287 indicated the issue is not fixed yet.
Aug 4th, 2018 5:52pm