When I go into "settings " there is a category called " wireless and networks." the fir...

GetHuman-ileighoh's Device Support issue with Tracfone from September 2020

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The issue in GetHuman-ileighoh's own words
When I go into "settings " there is a category called " wireless and networks." the first choice is Wi-Fi which continually searches for networks. The problem: I turn this off and it turns its self back on. It drains my battery. I never use my phone to access the internet because the screen is too small.*I have moved " settings" to a different page so that I don't accidentally turn It on. I have turned of the option, left the settings option and turned off the phone. Then left the phone on the charger and Not Touched It. When I turn the phone on it is open to the Comcast wireless with the option to "choose this network?"*How do I stop this?

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Tracfone

Device Support issue
Reported by GetHuman-ileighoh
Sep 1st, 2020 - 6 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 1286 others
0 customers following this

Timeline

GetHuman-ileighoh started working on this issue
Sep 1st, 2020 7:15pm
GetHuman-ileighoh indicated the issue is not fixed yet.
Sep 2nd, 2020 12:50am

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