TracFone Wireless Customer FAQ

We're sorry, but we cannot directly assist with TracFone Wireless account-related issues such as plan refills. That process will have to be carried out directly through TracFone's official channels. They provide several methods for refilling your plan, such as through their website, by purchasing refill cards at various retail locations, or by calling TracFone's customer service. Remember to have your phone number and any necessary account details ready when refilling your plan.

If your TracFone Wireless service remains inactive for a period of 6 consecutive months, your phone number will be reissued. To maintain your number, ensure that your service is active at least once within every six months. Please note that unused minutes and service days do not carry over if you do not keep your service active.