I ordered the BYOP service plan of $*** per year last Thursday (order *********) and wh...

GetHuman-faithfog's customer service issue with Tracfone from June 2018

1 view
 | 
483 similar
 | 
0 following
Help with my Tracfone issue
First: share to improve GetHuman-faithfog's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-faithfog to get a Tracfone rep on the line!
Always use the GetHuman Phone tocall Tracfone. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-faithfog may need:
Account holder name, Serial number of phone, Phone number, Email address, Billing address, and Date of Birth
The issue in GetHuman-faithfog's own words
I ordered the BYOP service plan of $*** per year last Thursday (order *********) and while chatting with the rep. I decided I wanted to cancel the order. She said I had to wait until I received the product and then I should send it back and I would then get a refund.* The sim card has arrived and I have not opened it and I want to return it and get a refund on my Visa card.* *. How do I do this and make sure when you receive the returned packet that you will indeed reimburse my Visa card? Do I write a letter with the return, or just include the invoice or what. * *. To what address do I send the return packet?* Thank you,*Faith Fogarty
GetHuman-faithfog did not yet indicate what Tracfone should do to make this right.
I have an issue with Tracfone too
How GetHuman-faithfog fixed the problem
We are waiting for GetHuman-faithfog to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tracfone's attention and get better help faster. Tap below to get started.
Having Tracfone issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tracfone email you?
This email address isn't valid
Follow this issue
See how GetHuman-faithfog fixes it.
This email address isn't valid

Tracfone

Customer service issue
Reported by GetHuman-faithfog
Jun 11th, 2018 - 9 mons ago
I have an issue with Tracfone too
Not resolved
Seen by 1 customer so far
Similar issue to 483 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-faithfog started working on this issue
Jun 11th, 2018 1:25pm