I ordered the BYOP service plan of $*** per year last Thursday (order *********) and wh...

GetHuman-faithfog's customer service issue with Tracfone from June 2018

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The issue in GetHuman-faithfog's own words
I ordered the BYOP service plan of $*** per year last Thursday (order *********) and while chatting with the rep. I decided I wanted to cancel the order. She said I had to wait until I received the product and then I should send it back and I would then get a refund.* The sim card has arrived and I have not opened it and I want to return it and get a refund on my Visa card.* *. How do I do this and make sure when you receive the returned packet that you will indeed reimburse my Visa card? Do I write a letter with the return, or just include the invoice or what. * *. To what address do I send the return packet?* Thank you,*Faith Fogarty
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Customer service issue
Reported by GetHuman-faithfog
Jun 11th, 2018 - 9 mons ago
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GetHuman-faithfog started working on this issue
Jun 11th, 2018 1:25pm