I'm extremely upset trying to reach a live person, and when I did, they put me on hold...

GetHuman752161's customer service issue with Tracfone from June 2018

Help with my Tracfone issue
The issue in GetHuman752161's own words
Trying to get a rebate for ** months. Got my trap hone in April, **** and bought a year service plan. In June ****, received an I phone from family and would like reimbursement for remaining ** months ... I'm extremely upset trying to reach a live person, and when I did, they put me on hold for ** minutes. Couldn't stay on the phone any longer, think I was getting the runaround.
Kept getting voicemails, when someone called me back, he placed me on hold for ** minutes
Would like reimbursement for unused service plan from June to April, *****Thank you, please contact me asap via email**Linda. Muise
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Tracfone

Customer service issue
Reported by GetHuman752161
Jun 5th, 2018 - 4 mons ago
I have an issue with Tracfone too
Fixed
Seen by 7 customers so far
Similar issue to 253 others
0 customers following this
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Timeline
GetHuman752161 started working on this issue
Jun 5th 3:13pm
GetHuman752161 indicated the issue is not fixed yet.
Jun 6th 12:09am
GetHuman752161 indicated the issue is not fixed yet.
Jun 6th 12:13am