Bought new ZTE. Called and went thru much exchange of info such as credit card etc..but...

GetHuman-rakow's Service or technical issue with Tracfone from May 2018

Help with my Tracfone issue
The issue in GetHuman-rakow's own words
Bought new ZTE. Called and went thru much exchange of info such as credit card etc..but now the phone won't work..asks for PUK! I am deaf and was NOT able to call cuz the menu runs too fast for the CA and then we were cut off. Help!! I have the sim and IMEI nbrs on hand. The tech my granddaughter spoke to yesterday took our info and credit card nbr etc ...** minutes!! HELP*How do we get this phone working? I have never had a cell phone before and am totally at sea with this thing.
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Service or technical issue
Reported by GetHuman-rakow
May 4th, 2018 - a yr ago
I have an issue with Tracfone too
Not resolved
Seen by 3 customers so far
Similar issue to 5053 others
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Billing address
Date of Birth
GetHuman-rakow started working on this issue
May 4th, 2018 3:08pm
GetHuman-rakow indicated the issue is not fixed yet.
May 6th, 2018 1:28pm