I called on ********** approximately *** pm talked to a Alyssa or Vanessa, your bras we...

GetHuman1540139's customer service issue with Torrid.com from November 2018

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The issue in GetHuman1540139's own words
I called on ********** approximately *** pm talked to a Alyssa or Vanessa, your bras were **% off plus I had a welcome coupon I used , for some reason your site online wanted to charge me ***. And some change , *Sorry I don’t have that kind of money for someone to take then replace, she placed my order said it’s ***. Anything else I said no just the bras *Said happy thanksgiving and hung up *No one emailed a confirmation number for the order nor did they send a tracking number *I began thinking I got ripped off , when I was talking to her it was noisy in background, I could hear someone cussing, when she said she was securing the line I could still hear people, so I am thinking if I hear them they can possibly hear me, *I doubt I use the online services again and oh yeah still haven’t heard nothing back on my order probably won’t until next month
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Torrid.com

Customer service issue
Reported by GetHuman1540139
Nov 11th, 2018 - 3 mons ago
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GetHuman1540139 started working on this issue
Nov 11th, 2018 3:09pm