Hello, I’ve submitted numerous requests and most don’t receive a reply and the few that...

GetHuman-chasermo's customer service issue with Tinder from September 2020

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The issue in GetHuman-chasermo's own words
Hello, I’ve submitted numerous requests and most don’t receive a reply and the few that do get a quick copy*paste answer without reading my feedback. Even your website says a review may be made based on feedback:**“While we don’t offer a formal appeals process at this time, we do periodically review banned profiles based on feedback. “**I have tried everything to reach someone to review my account. I logged in for two day’s and believe I was wrongfully banned. I was very respectful, never cursed and never discussed anything sexual. I didn’t violate any TOS and spent well over $*** in two day’s. This is my last attempt requesting a simple review, even if it doesn’t result in fixing my account. Otherwise I will have to do a chargeback since there isn’t any communication nor review on why my account was quickly banned with no justification. I enjoy tinder and want to keep using it and supporting it. Thank you for your time.

GetHuman-chasermo did not yet indicate what Tinder should do to make this right.

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Tinder

Customer service issue
Reported by GetHuman-chasermo
Sep 28th, 2020 - 2 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 8575 others
0 customers following this

Timeline

GetHuman-chasermo started working on this issue
Sep 28th, 2020 8:51pm
GetHuman-chasermo indicated the issue is not fixed yet.
Sep 29th, 2020 1:18am

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