My Tinder account has been hacked and I can't access it. Tinder has been useless, they...

GetHuman-lucidcin's Disabled Account issue with Tinder from January 2020

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Before contacting them, items GetHuman-lucidcin may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
Top Tip from another customer
If you account is disabled then you may not be able to get it back. Most accounts are disabled because of violating Zynga rules.
The issue in GetHuman-lucidcin's own words
My Tinder account has been hacked and I can't access it. Tinder has been useless, they say: "While I’d love to be able to help out, there isn’t a Tinder account listed under this email address. To protect the security of your account, I’m only able to discuss the details of your account if you’re contacting us from the email address associated with it. Would you please reach out to us at gotinder.com*help using the email address that you signed up with? We won’t be able to provide further assistance until then, but we’ll be happy to help once you do."*That email is L*****@***.com and it is the email I use in communicating with them. Here is what I have told them submitting tickets * times this morning:*Someone has taken over my account and put a woman’s profile on it. I need my account back with all my matches - I am in the middle of setting up several dates. I need it fixed immediately there are relationships I've worked months on including work relationships. The hacker was first sharing my account and now I can't get in. I think a woman with the profile Michael is hacking my account now.*I send them screen shots of the hacked account and what it used to look like.

GetHuman-lucidcin did not yet indicate what Tinder should do to make this right.

How GetHuman-lucidcin fixed the problem

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How Do I Report a Fake Tinder Profile?How Do I Cancel My Subscription to Tinder?How Do I Get a Refund from Tinder?How Do I Contact Tinder Customer Support?How do I get a refund from Tinder?
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Tinder

Disabled Account issue
Reported by GetHuman-lucidcin
Jan 2nd, 2020 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 8768 others
0 customers following this

Timeline

GetHuman-lucidcin started working on this issue
Jan 2nd, 2020 10:48pm