Tinder Customer FAQ

If you see the same people showing up again and again, it's likely due to two reasons. It could be that you rejected a person by swiping left, and they've since created another Tinder profile. Alternatively, it could be that the app is running out of new users to show you and is looping through profiles you've already seen. This may happen if you live in a less populated area. To minimize this, you may consider widening your search criteria in your settings.

Nous sommes désolés d'apprendre que vous avez été banni de Tinder. Généralement, quand Tinder bannit un compte, c'est en raison d'une violation de leurs conditions d'utilisation ou de leurs politiques communautaires. Il est possible que vous ayez reçu un email détaillant la raison spécifique de votre bannissement. Si vous pensez qu'il y a eu une erreur, vous pouvez faire appel de la décision en contactant directement l'équipe du service client de Tinder via l'option d'aide dans l'application ou sur le site web de Tinder.

We're sorry to hear you're having trouble accessing Tinder on your new phone. Try these steps: Uninstall and reinstall the app to make sure you're using the most updated version. Make sure you're logging in with the same method (Facebook, phone number, Google account) you originally used to create your account. If you've forgotten your login method, Tinder should prompt you to login via an account which already exists, provided you're using the same phone number. Remember, if you have a new number and didn't update it in Tinder before changing phones, you might not be able to access your old account.

We're sorry you're experiencing issues with the maximum distance and age range settings. In Tinder, you can adjust these preferences in the Discovery Settings section. The app allows you to set a distance range of 1-100 miles. The age range can be set between 18-55+ years. If these settings aren't saving or updating, make sure your Tinder app is updated to the latest version. If the problem persists, try logging out and logging back into your account. If none of these fix the issue, it may be an app glitch and you might have to wait for the next app update to correct it.

This might be due to multiple unsuccessful login attempts, as Tinder has measures to protect against potential security breaches. Often, the best course of action is to wait for a few hours before trying to log in again. Make sure you're using the correct credentials and ensure your account isn't linked with a deactivated email or social media account. If you're still unable to log in after waiting, your account may be suspended due to violation of Tinder's policies. In that case, you'll need to create a new account.