I recently purchased tinder plus. A few days after my purchase, the tinder application...

GetHuman-danteleo's customer service issue with Tinder from December 2018

25169 similar
0 following
Help with my Tinder issue
First: share to improve GetHuman-danteleo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-danteleo's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-danteleo will want to follow the link below to head to their help center. We will check on GetHuman-danteleo later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-danteleo may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-danteleo's own words
I recently purchased tinder plus. A few days after my purchase, the tinder application is not reconigzing my account. It is asking me to log in via phone number or facebook. I do not have a facebook nor did I ever register my tinder account via facebook. After selecting “log in with phone number,” I input my telephone number and recieve a * digit code to input. After inputing the * digit code correctly, tinder prompts me to make a new account. I am already an account holder and fear that if I create a new account, I will forfeit my tinder plus. How do I solve this issue?
GetHuman-danteleo did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman-danteleo fixed the problem
We are waiting for GetHuman-danteleo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tinder email you?
This email address isn't valid
Follow this issue
See how GetHuman-danteleo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-danteleo
Dec 3rd, 2018 - 2 mons ago
I have an issue with Tinder too
Not resolved
Seen by 2 customers so far
Similar issue to 25169 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-danteleo started working on this issue
Dec 3rd, 2018 2:31pm