I recently purchased tinder plus. A few days after my purchase, the tinder application...

GetHuman-danteleo's customer service issue with Tinder from December 2018

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Help with my Tinder issue
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Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-danteleo's own words
I recently purchased tinder plus. A few days after my purchase, the tinder application is not reconigzing my account. It is asking me to log in via phone number or facebook. I do not have a facebook nor did I ever register my tinder account via facebook. After selecting “log in with phone number,” I input my telephone number and recieve a * digit code to input. After inputing the * digit code correctly, tinder prompts me to make a new account. I am already an account holder and fear that if I create a new account, I will forfeit my tinder plus. How do I solve this issue?
GetHuman-danteleo did not yet indicate what Tinder should do to make this right.
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Tinder

Customer service issue
Reported by GetHuman-danteleo
Dec 3rd, 2018 - 2 mons ago
I have an issue with Tinder too
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Seen by 2 customers so far
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Timeline
GetHuman-danteleo started working on this issue
Dec 3rd, 2018 2:31pm