I tried to cancel my account but i was billed again. I called customer service, and wit...

GetHuman1647411's customer service issue with Tinder from November 2018

20 views
 | 
24611 similar
 | 
0 following
Help with my Tinder issue
First: share to improve GetHuman1647411's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1647411 got the right customer help using our suggestion.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1647411 may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman1647411's own words
I tried to cancel my account but i was billed again. I called customer service, and without asking any questions they said theyd be happy to refund it but they demanded I install a screen sharing app on my phone before they would do it. The reviews on the app were shocking. People stating that upon installing it, companies used it to drain their financial accounts. I will not be involved in that, but I need my refund.**Thank you,*Matt
GetHuman1647411 did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman1647411 fixed the problem
We are waiting for GetHuman1647411 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1647411 fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman1647411
Nov 28th, 2018 - 9 mons ago
I have an issue with Tinder too
Not resolved
Seen by 20 customers so far
Similar issue to 24611 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1647411 started working on this issue
Nov 28th, 2018 7:03pm