I made a tinder profile a while ago associated with my facebook account, but my normal...
GetHuman-benjdrei's customer service issue with Tinder from October 2018
Help with my Tinder issue
First: share to improve GetHuman-benjdrei's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-benjdrei's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-benjdrei will want to follow the link below to head to their help center. We will check on GetHuman-benjdrei later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-benjdrei may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-benjdrei's own words
I made a tinder profile a while ago associated with my facebook account, but my normal tinder account has been a separate one i made later associated with my phone number. Today, I unthinkingly logged in using facebook instead of a phone number, and when I logged in i was prompted to verify my phone number -- with my inactive account associated with facebook, not my main account. I put in the same phone number associated with my main account, and after I verified it, I realized i'd logged into the wrong account. I tried to log out of the facebook account and re-log in using my phone number, but now logging in with my phone number takes me to my inactive facebook-connected account instead of my main account previously only associated with my number. I tried deleting the old facebook account, but now logging in with my phone number leads nowhere. Is there any way I can recover my main account? I can't imagine it's been deleted, I just don't have a way to log into it now.
GetHuman-benjdrei did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman-benjdrei fixed the problem
We are waiting for GetHuman-benjdrei to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.