I recently purchased Tinder Gold for * months (purchase made ** Oct ****). *I was unabl...

GetHuman-dmholdin's customer service issue with Tinder from October 2018

11 views | 17756 similar | 0 following
Help with my Tinder issue
First: share to improve GetHuman-dmholdin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-dmholdin's next move: find and follow the right step-by-step guide.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dmholdin will need to dig through the advice provided by Tinder, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dmholdin can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-dmholdin may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-dmholdin's own words
I recently purchased Tinder Gold for * months (purchase made ** Oct ****). *I was unable to make this purchase prior to this date because the Tinder Gold subscription was tied to another tinder account (that I don’t have access to). The subscription was turned off by going to the appropriate settings menu in my phone, selecting my subscriptions, and canceling the subscription to Tinder.*Today was the first day the Tinder app has allowed me to access the actual purchase menu to purchase the Tinder Gold * month subscription. The purchase was successful and now shows in my phone’s list of subscriptions. However, when I try to enable the Gold feature, I still get the message that this feature is tied to an existing Tinder account. How can I use Tinder Gold on my current account?

GetHuman-dmholdin did not yet indicate what Tinder should do to make this right.

I have an issue with Tinder too
How GetHuman-dmholdin fixed the problem

We are waiting for GetHuman-dmholdin to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Someone bought tinder gold - burden was I didn’t not purchase tinder goldI’ve recently made a purchase for the * month gold tinder. I need your help to re...****o ** accidental purchases a * months of tinder gold but was going to purchase...I decided to purchase tinder gold for ** months at the price of £*.** a month, ho...I recently purchased the tinder gold subscription, then the following day the app...I made an accidental purchase of the tinder gold because of the finger print feat...I made an accidental in app purchase to tinder gold and want a refund is it possi...I clicked on tinder gold by mistake and purchased the * months , for **:** pence...I accidentally purchased a * month package of tinder gold that is ** dollars that...I accidentally purchased the * month subscription of tinder gold and really did n...
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-dmholdin fixes it.
This email address isn't valid

Tinder

Customer service issue
Reported by GetHuman-dmholdin
Oct 16th, 2018 - 4 years ago
I have an issue with Tinder too
Not resolved
Seen by 11 customers so far
Similar issue to 17756 others
0 customers following this
Follow this issue to see how it gets fixed

Timeline

GetHuman-dmholdin started working on this issue
Oct 16th, 2018 3:48pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies