I recently purchased Tinder Gold for * months (purchase made ** Oct ****). *I was unabl...

GetHuman-dmholdin's customer service issue with Tinder from October 2018

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The issue in GetHuman-dmholdin's own words
I recently purchased Tinder Gold for * months (purchase made ** Oct ****). *I was unable to make this purchase prior to this date because the Tinder Gold subscription was tied to another tinder account (that I don’t have access to). The subscription was turned off by going to the appropriate settings menu in my phone, selecting my subscriptions, and canceling the subscription to Tinder.*Today was the first day the Tinder app has allowed me to access the actual purchase menu to purchase the Tinder Gold * month subscription. The purchase was successful and now shows in my phone’s list of subscriptions. However, when I try to enable the Gold feature, I still get the message that this feature is tied to an existing Tinder account. How can I use Tinder Gold on my current account?
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Tinder

Customer service issue
Reported by GetHuman-dmholdin
Oct 16th, 2018 - 2 mons ago
I have an issue with Tinder too
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Seen by 3 customers so far
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GetHuman-dmholdin started working on this issue
Oct 16th 3:48pm