Tinder Customer FAQ

请确保在安卓手机上使用与苹果手机相同的电话号码登录。如果你已使用相同的号码但仍然无法找到你的信息，可能是因为帐号尚未完全同步。尝试等待几分钟后再试一次。如果问题仍然存在，建议使用页面上提供的最新联系方式寻求进一步帮助。

To subscribe for more than one week, you can choose a longer subscription plan in the app. Go to the "Purchases" or "Upgrade" section, where you'll find options for different subscription durations, such as one month, six months, or a full year. Select your preferred plan and follow the prompts to complete the subscription process.

If you're having trouble signing into your Tinder account, first ensure that you are using the correct login method, whether it's through your phone number or Facebook account. Double-check your credentials for any typos. If you're getting an error message, it may be due to a temporary issue with the app or your internet connection. Try restarting the app or your device, or updating to the latest version of Tinder. If the problem persists, there may be further troubleshooting steps available in the app or the help section.

To cancel your Tinder subscription, go to the app store where you purchased the subscription (Google Play Store for Android or the App Store for iOS). Find your subscriptions in the settings or account section and select Tinder. From there, you can choose to cancel the subscription. After cancellation, you'll still have access until the end of the current billing cycle.

If you suspect you’re shadowbanned on Tinder, you may notice a decrease in matches or messages. Another sign is if your profile isn't appearing to users nearby or if friends can't see your profile when they search for it. Additionally, if you can’t access certain features or if they're functioning unusually, it might indicate a shadowban. Keep in mind that platform algorithms can change, so this isn’t a definitive sign.