Last Thursday I stopped getting messages and matches. It seems like a bug because it ha...

GetHuman-marianil's customer service issue with Tinder from September 2018

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The issue in GetHuman-marianil's own words
Last Thursday I stopped getting messages and matches. It seems like a bug because it happened all at once. The number of 'new' messages also rose from ** to ** over two days but I couldn't see them. **I tried logging out and in and reinstalling. After a few times of doing this over a few days I logged in and had a new version of Tinder. But my pictures, profile description, matches, messages, and tinder plus account were all gone. **I would like to get all of this back plus be able to resume talking with my matches. Can you fix this?
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Tinder

Customer service issue
Reported by GetHuman-marianil
Sep 24th, 2018 - 2 mons ago
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GetHuman-marianil started working on this issue
Sep 24th 3:11pm