Last Thursday I stopped getting messages and matches. It seems like a bug because it ha...

GetHuman-marianil's customer service issue with Tinder from September 2018

13083 similar
0 following
Help with my Tinder issue
First: share to improve GetHuman-marianil's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-marianil's next move: go to the Tinder help center.
Tinder doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-marianil will want to follow the link below to head to their help center. We will check on GetHuman-marianil later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-marianil may need:
Username on Account, Country and town you are located, Email on Account, Full Name, and Phone number on account
The issue in GetHuman-marianil's own words
Last Thursday I stopped getting messages and matches. It seems like a bug because it happened all at once. The number of 'new' messages also rose from ** to ** over two days but I couldn't see them. **I tried logging out and in and reinstalling. After a few times of doing this over a few days I logged in and had a new version of Tinder. But my pictures, profile description, matches, messages, and tinder plus account were all gone. **I would like to get all of this back plus be able to resume talking with my matches. Can you fix this?
GetHuman-marianil did not yet indicate what Tinder should do to make this right.
I have an issue with Tinder too
How GetHuman-marianil fixed the problem
We are waiting for GetHuman-marianil to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tinder email you?
This email address isn't valid
Follow this issue
See how GetHuman-marianil fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-marianil
Sep 24th, 2018 - 4 mons ago
I have an issue with Tinder too
Not resolved
Seen by 5 customers so far
Similar issue to 13083 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-marianil started working on this issue
Sep 24th, 2018 3:11pm