I have Tinder Gold. when I tap on Likes the pics go away and a blank white screen appea...

GetHuman979360's customer service issue with Tinder from August 2018

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The issue in GetHuman979360's own words
I have Tinder Gold. when I tap on Likes the pics go away and a blank white screen appears. also, Likes go to zero and I'm not able to retrieve the likes. This occurs daily since my subscription a couple of weeks ago.*I've tried logging out of account in settings and powering phone off and on. I did not pay for half of these services and need it corrected now.*This is my *th time contacting Tinder about this issue and I received a generic response!*Please advise.
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Tinder

Customer service issue
Reported by GetHuman979360
Aug 11th, 2018 - a yr ago
I have an issue with Tinder too
Not resolved
Seen by 4 customers so far
Similar issue to 7803 others
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Timeline
GetHuman979360 started working on this issue
Aug 11th, 2018 3:35pm