I just got tinder gold about a week ago.. my tinder app updated today and all my matche...

GetHuman-jeanlucs's customer service issue with Tinder from July 2018

Help with my Tinder issue
The issue in GetHuman-jeanlucs's own words
I just got tinder gold about a week ago.. my tinder app updated today and all my matches were gone..*Logged out and back in..*Matches are back but my profile is completely gone.. I can’t see my “who liked you” button..*New matches have messaged me but they don’t show up in my matches.. *when I try to go back on a like it says “unable to connect to AppStore”..*My tinder gold icon is gone and the app advertises for me go on tinder gold when I’ve been subscribed for about a week now
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Tinder

Customer service issue
Reported by GetHuman-jeanlucs
Jul 31st, 2018 - 9 mons ago
I have an issue with Tinder too
Fixed
Seen by 18 customers so far
Similar issue to 7000 others
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Timeline
GetHuman-jeanlucs started working on this issue
Jul 31st, 2018 6:59am
GetHuman-jeanlucs indicated the issue is not fixed yet.
Jul 31st, 2018 8:35am
GetHuman-jeanlucs indicated the issue is not fixed yet.
Jul 31st, 2018 8:37am