I cancelled my * month tinder plus before it expired bought tinder gold for ** dollars...

GetHuman-dalecgri's customer service issue with Tinder from June 2018

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The issue in GetHuman-dalecgri's own words
I cancelled my * month tinder plus before it expired bought tinder gold for ** dollars and like ** cents or something. Then I tried to use it , didn't work then I upgraded still nothing yet it says on my settings AND IN MY PHONE WHICH I HAVE PICTURES OF, that money was taken out of my bank, its shows I have * super likes and all the gold membership and it even says in my PHONE SETTINGS that it's blooody active I deleted the app after all that re upgraded and nothing can't see my new gold picks super like anyone see if any one has liked me etc, PLEASE CALL MEE *** *** ****!!!, side not I did all this and sent a help request email at ** am today so hurry up n fix my account do your job I can't wait all day

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I purchased tinder gold ** days into the month or so, my regular tinder plus expi...Tinder gold has expired before dateI want a refund on my tinder plus and keep tinder goldI have been charged for both tinder plus and tinder gold. I want Tinder gold so p...Someone bought tinder gold - burden was I didn’t not purchase tinder goldBought tinder gold and it’s not workingI upgraded to tinder gold from plus and u charged me ** then ** dollarsSomehow tinder downloaded both the tinder plus and tinder gold onto my account. I...I bought tinder plus, and it said I could upgrade to tinder gold for only * extra...I bought tinder plus by mistake
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Tinder

Customer service issue
Reported by GetHuman-dalecgri
Jun 29th, 2018 - 5 years ago
I have an issue with Tinder too
Fixed
Seen by 33 customers so far
Similar issue to 4248 others
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Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account

Timeline

GetHuman-dalecgri started working on this issue
Jun 29th, 2018 6:42pm
GetHuman-dalecgri indicated the issue is not fixed yet.
Jun 29th, 2018 8:50pm

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