Hi, I made a tinder account * years ago under the phone number *** *** ****. About * ye...

GetHuman-ibench's customer service issue with Tinder from June 2018

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The issue in GetHuman-ibench's own words
Hi, I made a tinder account * years ago under the phone number *** *** ****. About * years ago I purchased your premium access for * months. Within a little over a month, my account was deleted with zero explanation even though I paid for * months. Six or so months ago I made an account with the phone number *** *** ****. I paid for a year of premium service and once again within * weeks, my account was reported * times, then "under review" then deleted with no explanation even though I paid for a year. I was never refunded for either. I just recently made an account * weeks ago under my new phone number *** *** ****. I was surprised that once I made the account, that I still had access to premium service. Within one day and with no warnings, THAT account was deleted. I do not violate your terms of service. I am the man in my photos. I do not even message women first. I do end up having thousands of matches. I have in my bio that I'm a lifelong sexual dominant and that I only date sexually submissive women. Some women will message me and feel the need to be rude. For the most part, I ignore them but other times I have engaged with them then just deleted them. This would be less than .*% of my matches. I do not feel that I should be penalized for having a lot of matches, nor do I feel that I have EVER grossly violated the "don't be a ****" policy. If this is just a technical mistake or someone messing with my account, I'd like to be able to have an account under my new number *** *** **** with at least a year of premium service since I've paid for a year and a half and got * months. Please contact me at my email below and thank you for your time.

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Customer service issue
Reported by GetHuman-ibench
Jun 29th, 2018 - 5 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 4211 others
0 customers following this


GetHuman-ibench started working on this issue
Jun 29th, 2018 9:32am