Hi*I have automatically payed for tinder gold without my knowledge. no warning. I delet...

GetHuman828641's customer service issue with Tinder from June 2018

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The issue in GetHuman828641's own words
Hi*I have automatically payed for tinder gold without my knowledge. no warning. I deleted the app off my phone a while ago. I have spoken to charles already but he is ingoring my emails. This is not acceptable. I have no use for tinder gold as im taken now. Dont even have your app on my phone. I reported this as soon as i woke up the next day because your website says you will refund within the first * days via google play which never worked. It also states i have ** days to get a refund from you guys which is what im after. This is not fair im a student living out of home and because you took this money without my knowledge i cant pay my rent this week and my landlord isnt happy. I would think you would atleast warn me so i could cancell. i never knew this was a reoccurring payment. I would like this issue resolved and my refund given to me ASAP as i need to pay my rent but dont get payed for another * weeks.**Best regards*Jesse
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Tinder

Customer service issue
Reported by GetHuman828641
Jun 28th, 2018 - a yr ago
I have an issue with Tinder too
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Seen by 5 customers so far
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GetHuman828641 started working on this issue
Jun 28th, 2018 10:03am