Urgent unsolved issue with the tinder account

GetHuman-arkhayda's customer service issue with Tinder from June 2018

62 similar
0 following
Help with my Tinder issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Tinder help.
The issue and preferred resolution, in GetHuman-arkhayda's own words:
Dear Support,**This is my *th request to solve the issue with my account. I’ve provided all details and supporting do***ents in order to fix the issue. The issue was on login into the account after updgrade which was registered in Thailand with the tourist sim number. After several weeks I moved to Moscow, Russia to attend fifa world champion****p. And, after mowing in Moscow the tinder app got my account suspecous because of location change and requested to get the code in Thai registered number which I do not even remember that number and even so I can not get the code anyway because it was just tourist SIM card. Later. I sent several requests via email to tinder support team on this concern and was requested to explain in details and submit some do***ents which included even my selfie which I did so. I have even tried to explain and provided my registered Apple ID where the payments were through for the subscriptions. After that I made a try to create a new account which later was identified that the new account also is useless because my Apple ID was already registered with previous one. Later, I removed the subscription from my Apple ID so that I am not going to pay to the app which I can not use it at all! I hope you understand how the customers are important key in any business like you. Please, contact me directly to *****@***.com (please note this is Apple account where my funds went through just to verify you that I am the owner of my account in tinder) or please give me a call back at your earliest convenience if you need any information regarding my account. I strongly hope that finally this time my request will take place as urgent notice. **** (***) ***-**-****. Regards, Alex
I trust that Tinder will make this right and come up with a resolution that is fair.
Help with my Tinder issue
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Tinder's attention and get better help faster. Tap below to get started.
Having Tinder issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Tinder email you?
This email address isn't valid
Follow this issue
See how GetHuman-arkhayda fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-arkhayda
Jun 2nd, 2018 - 2 mons ago
I have an issue with Tinder too
Not resolved
Seen by 2 customers so far
Similar issue to 62 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Username on Account
Country and town you are located
Email on Account
Full Name
Phone number on account
GetHuman-arkhayda started working on this issue
Jun 2nd 3:12am