GetHuman-arkhayda's customer service issue with Tinder from June 2018
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The issue in GetHuman-arkhayda's own words
Dear Support,**This is my *th request to solve the issue with my account. I’ve provided all details and supporting documents in order to fix the issue. The issue was on login into the account after updgrade which was registered in Thailand with the tourist sim number. After several weeks I moved to Moscow, Russia to attend fifa world championship. And, after mowing in Moscow the tinder app got my account suspecous because of location change and requested to get the code in Thai registered number which I do not even remember that number and even so I can not get the code anyway because it was just tourist SIM card. Later. I sent several requests via email to tinder support team on this concern and was requested to explain in details and submit some documents which included even my selfie which I did so. I have even tried to explain and provided my registered Apple ID where the payments were through for the subscriptions. After that I made a try to create a new account which later was identified that the new account also is useless because my Apple ID was already registered with previous one. Later, I removed the subscription from my Apple ID so that I am not going to pay to the app which I can not use it at all! I hope you understand how the customers are important key in any business like you. Please, contact me directly to *****@***.com (please note this is Apple account where my funds went through just to verify you that I am the owner of my account in tinder) or please give me a call back at your earliest convenience if you need any information regarding my account. I strongly hope that finally this time my request will take place as urgent notice. **** (***) ***-**-****. Regards, Alex
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