Today I was in front of your property at w** and Columbus.*I was approached by a plain...

GetHuman5568094's customer service issue with Time Warner from December 2020

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The issue in GetHuman5568094's own words
Today I was in front of your property at w** and Columbus.*I was approached by a plain clothed security member of your team and told that I had to leave the property.*I was there to sell some of my Christmas decorations and I was told that the sidewalk in front of your property was NOT public and again I was asked to leave.*I responded by asking for NYPD to be called.*Upon the arrival of the NYPD, I again was told that the sidewalk was not public property and again I was asked to leave.*At this point, I informed the NYPD that I was okay with being arrested for trespassing on a public sidewalk in NYC. I have video of the incident and I am going to release it to the news in my area if I am not contacted with an apology for the embarrassment that I was forced to endure because of the misunderstanding that Time Warner has control of a public sidewalk in front of their business.*It is very unfortunate that you have made it a practice to allow your security detail to chase the general public from what you believe to be YOUR PROPERTY.*I was held up for over * minutes with law enforcement and a member of your team for no apparent reason other than the fact that, Time Warner says that I was trespassing.*I would like a quick remedy to this.*On my part, I wish that I would have known that I, a citizen of NYC , was not allowed to frequent your property.*How are people expected to do any business with you, if we are not allowed to enter even the sidewalk in front of your property.??

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Time Warner

Customer service issue
Reported by GetHuman5568094
Dec 19th, 2020 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 141 others
0 customers following this

Timeline

GetHuman5568094 started working on this issue
Dec 19th, 2020 2:44am
GetHuman5568094 indicated the issue is not fixed yet.
Dec 21st, 2020 1:48pm
GetHuman5568094 indicated the issue is not fixed yet.
Dec 21st, 2020 1:49pm