Well let’s see I had an appointment for an installation today at *:** PM no one showed...

GetHuman1118111's customer service issue with Time Warner from September 2018

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The issue in GetHuman1118111's own words
Instillation ... Well let’s see I had an appointment for an installation today at *:** PM no one showed up another appointment at * PM no one showed up I’ve called customer service five times been on the phone for anywhere from ** minutes to an hour each time I did in fact screenshot the phone calls so feel free to call me a liar and still can’t talk to a single person regarding a **** installation so if you’d like to keep my services I suggest that you wait that $** installation fee since you can’t be bothered to show up or answer your customer service phone calls
Waive the instillation fee since no one answers customer service and as a new customer you blew off the install appointment twice in one day.
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Time Warner

Customer service issue
Reported by GetHuman1118111
Sep 10th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 269 others
0 customers following this
Items needed
Name on account
Account number
Billing address
Account phone number
Last 4 of SSN
PIN on account

Timeline

GetHuman1118111 started working on this issue
Sep 10th, 2018 12:54am
GetHuman1118111 indicated the issue is not fixed yet.
Sep 10th, 2018 1:55am
GetHuman1118111 indicated the issue is not fixed yet.
Sep 10th, 2018 1:56am
GetHuman1118111 indicated the issue is not fixed yet.
Sep 12th, 2018 11:30am

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