Channels - Cable tv channels not working - Not coming in

GetHuman610538's customer service issue with Time Warner from April 2018

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Help with my Time Warner issue
Before contacting them, items GetHuman610538 may need:
Name on account, Account number, Billing address, Account phone number, Last 4 of SSN, and PIN on account
GetHuman610538's next move: have a Time Warner rep call.
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The issue and preferred resolution, in GetHuman610538's own words:
Cable tv channels not working ... Channels
Not coming in
Fix and reimburse me for two weeks
Help with my Time Warner issue
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Time Warner

I d k
Customer service issue
Reported by GetHuman610538
Apr 19th, 2018 - 3 mons ago
I have an issue with Time Warner too
Not resolved
Seen by 4 customers so far
Similar issue to 172 others
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Timeline
GetHuman610538 started working on this issue
Apr 19th 4:36am