My modem, and router is set up and I believe I called and successfully “activated” the...

GetHuman-jacobhy's customer service issue with Time Warner Road Runner from September 2018

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The issue in GetHuman-jacobhy's own words
My modem, and router is set up and I believe I called and successfully “activated” the hardware. It has been well over an hour however and I still do not have internet connection. I have rebooted my hardware a couple times with no change. Help.
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Time Warner Road Runner

Customer service issue
Reported by GetHuman-jacobhy
Sep 8th, 2018 - 3 mons ago
I have an issue with Time Warner Road Runner too
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Seen by 4 customers so far
Similar issue to 34 others
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Timeline
GetHuman-jacobhy started working on this issue
Sep 8th 9:51pm