TikTok Customer Service Issues

I created this account when I was younger, but unfortunately, my phone was stolen, and the police couldn't recover it. I no longer have access to the phone number or email linked to the account, and I can't remember the password. Some people from school who are bullying me are now using this account. I've tried reporting the issue to TikTok multiple times, but I haven't received a response. I'm hopeful that someone here can assist me in deleting or banning my account to prevent further misuse. Your help in resolving this matter would be greatly appreciated.

Hello, my account has been banned, and I am hoping to have it reinstated as I have put in a lot of effort into it. My username is madisontotten. I am unsure why my account was banned, as I did not post the video in question. It seems like my account was hacked, and someone else posted the video. I am devastated because I have worked hard to grow my account. If you need more proof that I was not the one who posted the video, please let me know, and I will do my best to provide it. I was not using my account when it got hacked, and I received a notification about the breach. I did not share my login details with anyone, so I am unsure how this happened. Please reach out if you require any further information. I hope this message will help in resolving the issue and preventing future hacks. I look forward to hearing from you soon. Thank you for your assistance. Madison.

Good afternoon, I am seeking assistance to deactivate my old TikTok account. I have attempted to log in unsuccessfully as I no longer remember the email or phone number linked to the account used four years ago under the username @zanoob11. I posted videos on this account when I was younger, but now that I am more mature, I wish to either delete the account or remove the videos. I am willing to provide proof of identity if needed. Kindly, I request TikTok to reach out to me regarding the deactivation of the account @zanoob11. Thank you.

On May 6th, I was unexpectedly logged out of my TikTok account. Unsure if it was hacked, I found little assistance from TikTok aside from automated messages. The support mentioned the account was linked to an email like [redacted], an invalid email I disputed. I requested a change in email or phone number to regain access to prove my ownership but was only provided with a confirmation list. After I submitted the information, it was disregarded, and they reiterated the email as something like [redacted], which I insisted was incorrect. I'm concerned about losing my 2,[redacted] followers and approximately 200k likes due to inactivity, so I am eager to recover my account for continued use.

Dear TikTok, I deeply apologize for any mistake I may have made. While I was live around 1pm EST, I got unexpectedly banned within 30 minutes. This has left me confused as all my videos have always adhered to the community guidelines. I go by @skincarecanada on TikTok, with a following of over 6.8k, focusing on aesthetics. I am distraught over the ban as TikTok was my source of happiness during a difficult time in my life. Losing my account means losing my connection to friends, joy, and creativity. I hope to regain access to my account to continue spreading love and positivity on the platform. I sincerely apologize for any misstep and hope to resolve this issue promptly. Have a good evening. ❤️

Hello TikTok Team, I am Avinash Sharma, a long-time user of TikTok under the handle @avinashsharma140. I have been consistently posting high-quality content and have garnered a significant following of around 250k fans. Unfortunately, success often attracts negative attention, and I have encountered individuals who are unjustly reporting my videos, leading to my account being flagged for violating community guidelines. I kindly request your team to review my profile @avinashsharma140 and restore my TikTok account, as I have dedicated a considerable amount of effort into building it.

My TikTok account was unfairly banned, citing multiple violations of their community guidelines. Despite having a considerable number of videos since [redacted], all my content has been erased without justification. I will be reaching out to TikTok, but if you could also contact them, it would be appreciated. Additionally, I lost around [redacted] drafts. I recall another user sharing a similar experience of being banned without cause despite only engaging positively with the platform. TikTok, please reinstate my account as I have been looking forward to creating content and reacting to my old videos. Your prompt attention would be greatly appreciated.

TikTok has permanently banned my account, citing multiple violations of their community guidelines. I feel falsely accused and devastated as I had over [redacted] videos on the platform from [redacted] to [redacted], all of which are now gone. I also lost about [redacted] drafts. I am planning to reach out to TikTok, and if possible, I would appreciate it if someone could assist me in contacting them. I recently saw a review where a user faced a similar situation of being banned without any apparent reason, which adds to my frustration. I truly hope to have my account restored as I had no intentions of violating any guidelines. I had been looking forward to creating a YouTube video reacting to my old TikToks. Please, TikTok, I plead with you to reconsider and reinstate my account.

Hello TikTok team, I notice a lack of views on my videos despite following all the guidelines diligently on my third account, Suzanne4. I create unique content but struggle to get any views. If TikTok is only for popular creators and celebrities, kindly clarify as I don't want to waste time, energy, or money if that's the case. If my issue is not resolved, I may share my frustration on TikTok. Additionally, I am unable to go live on TikTok, which I would like to do. Kindly review my account and help address these concerns. I kindly request your team to boost my video views to at least [redacted] or [redacted]. Thank you. Best regards.

Dear TikTok Team, My name is Sushmita J. and I have been using TikTok for 2 years. Despite creating multiple accounts due to low views, the issue persists. Even on my current account, Suzanne4, where I follow all guidelines and create original content, I receive no views. I spend hours on the app with no results. If TikTok is solely for popular creators, I would appreciate knowing. Please address this problem; otherwise, I will consider sharing my experience with others. Additionally, I am unable to access the live feature on TikTok, which I would like to use. Kindly review my account and help me resolve these issues. I am sincerely asking for your assistance. Thank you.

Dear TikTok Team, My name is Sushmita J. and I have been using TikTok for 2 years. Despite multiple complaints about not receiving views, I still face this issue. I even created new accounts thinking it was a problem with my videos or account, but the views remain low. This is my third account, and even after following all TikTok guidelines on account Suzanne4, my videos still receive no views. I create content diligently, but my videos go unnoticed. I am frustrated and feel like I am wasting my time and energy scrolling through TikTok without any visibility for my own videos. I am reaching out for the last time for help. If TikTok is only prioritizing popular creators and celebrities, then please clarify. Otherwise, I request for a resolution to my problem and a boost in views for my videos. Additionally, I am unable to access the live option on TikTok and would appreciate assistance with that as well. I ask the TikTok team to review my account and address these issues promptly. Sincerely, Sushmita J. Email: [redacted]

During my live session, I displayed my combat unit sticker from the United States Army and was unfairly banned for supposedly sharing pornography. This banning has affected me greatly, especially considering I suffer from PTSD. I request to be unbanned as I did not violate any guidelines and did not display any inappropriate content. Please understand my situation and allow me to resume my live sessions without further accusations.

I have blocked someone, so I expect not to see them on my "For You" page. When a user is blocked, it signifies that they have engaged in behavior I do not approve of. I am seeking a solution where blocked individuals are not displayed on my "For You" page, whether through their channel or a duet. It is crucial that content from blocked users does not appear on my page, even if it involves a duet. Thank you.

TikTok used to be a source of joy, but it has turned harmful and negative. Allowing hurtful comments for profit is not justifiable considering the serious impact on mental health. Despite my appreciation for the app, I will have to delete it if this harmful trend persists. It's disheartening to see the hurtful comments on Nessa Barrett's posts; she does not deserve such negativity regardless of any actions she's taken.

Hello, I have recently been informed by a local police officer conducting a cyberbullying investigation that my daughter, Sam, has created an account on your app to bully other girls. She is only 12 years old and misrepresented her age as 18, even using her sister's birthday without permission. The officer has presented your rules on removing accounts, and I would like to request the deletion of my underage daughter's account. I have seen messages where Sam has impersonated other girls to bully them and posted inappropriate content, possibly influenced by this app. As her father, I urge you to delete her account to prevent further legal action. Thank you, Clyde Username: canyounot01 Full name: S.A. Cheiff Age: 12 (as of May 20th, [redacted])

Hello TikTok community! Unfortunately, my TikTok account under the username darlajoanne got banned for allegedly violating community guidelines. I am unsure of the specific reason for the ban as my content has focused on dancing, supporting, and engaging with other creators. The ban seemingly occurred after I updated my bio to emphatically state "black lives matter" and included a petition link. It feels unfair to be penalized without proper explanation or recourse, especially when I observe other accounts engaging in cyberbullying, harassment, and inappropriate posts without consequences. I am 16 years old, so age restrictions are not a concern. Despite reaching out via email and awaiting a response within 72 hours as instructed, I have not received any communication or had my account reinstated even after 90 hours. The TikTok account "darlajoanne" holds significant meaning to me, and I appeal for its restoration. I am committed to adhering more meticulously to community guidelines moving forward.

Dear Tiktok Team, I would like to address issues with my account. I have been consistently uploading original content, however, my account seems to have been frozen. There is a significant decrease in views, likes, and followers. Despite adhering to all Tiktok policies, I am facing these setbacks. My username is ramu_kotikalapudi61. I kindly ask for your assistance in unfreezing my account promptly. Moreover, I have noticed that the stitch option and live option are not accessible on my account. I would appreciate it if you could resolve these issues promptly. Thank you for your attention to this matter. Regards, Ramukotikalapudi

Hello, I would like to address the recent permanent ban on my TikTok live stream due to an alleged violation of "Serious Pornography" guidelines on June 3rd. I believe this decision is inaccurate as my mention of a certain subject was only brief and did not contain explicit content. The incident occurred when a follower made a comment about a website, to which I reacted by dismissing it and discussing other alternatives. After reviewing the Community Guidelines, I found that discussing topics without graphic details is permissible. I also suggest introducing a feature that allows users to address underage viewers and maintain a safe environment for everyone. I kindly request the reinstatement of my live streaming privileges, promising to avoid sensitive subjects and reduce profanity for a more welcoming atmosphere. Thank you for your attention, Harry (TikTok username: haztechgamer)

Dear Customer Service, I am writing to report that my TikTok Live account, @CannabisCameron, has been unfairly banned. The incident occurred on 6/22/[redacted] at approximately 4:20 pm EST. I was live addressing viewer questions regarding my previous videos on medical cannabis. While discussing topics such as incarcerations and anxiety, my account was suddenly banned. I want to note that my responses were in line with community guidelines and consistent with the content of my other videos centered around medical cannabis education, news, and scientific research. As a student pursuing a Master of Science in Medical Cannabis Science and Therapeutics at the University of Maryland, Baltimore School of Pharmacy, I aim to share informative content within the "exception for education" parameters, not engaging in harmful activities. Live sessions are crucial for me to interact in real-time with viewers seeking information on medical cannabis. I refrain from promoting products or businesses, focusing solely on providing scientific knowledge on the subject. I assure you that I would never intentionally breach Community Standards, given my role as a mother with strong concerns for the safety of TikTok users. I kindly request the lifting of the ban and seek guidance to prevent future violations. I deeply regret any inadvertent actions that prompted this ban, as I believe my educational content was within the rules. I genuinely wish to understand, improve, and continue sharing responsibly. I appreciate your attention, cooperation, and assistance in resolving this issue. Respectfully, Cameron

Hello TikTok Support Team, I would like to address the wrongful ban of my account @salimaaxly on Monday, June 22nd. Despite my efforts to adhere to community guidelines, it seems that a video may have inadvertently triggered the algorithm leading to the ban. As a creator with a younger audience, I've always been mindful of creating age-appropriate content. I sincerely believe this ban is a mistake and I kindly request a review of my case for the prompt reinstatement of my account. Having been an active member on the platform for years, I am well aware of the terms and policies. I hope you can understand the hard work I've put into my content over the past few months, and I would be grateful for your assistance in resolving this matter. As proof of my identity, I am willing to provide my school identification card. Thank you for your attention to this issue. Best regards, Salimata Ly