I have a Tial account. The username is *glass*It was opened under *****@***.com*Tidal h...

GetHuman-glassli's customer service issue with Tidal from August 2018

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The issue in GetHuman-glassli's own words
I have a Tial account. The username is *glass*It was opened under *****@***.com*Tidal has created a mess of my account switching my music back and forth between log ins and NO ONE has given me an answer.**I was charged for a month on July **st, but my services were cancelled. *I received an email to *****@***.com I was charged.**I forwarded a copy of my card, the numbers, the expiration date, the billing receipt and NO ONE has fixed my issue*Instead, I get an email that all of my music would be moved to ANOTHER account *****@***.com, which is active, but when I asked for all of my playlists to come tot he YET THIRD account, I get another twisted answer.*I am beyond frustrated. *What in the **** is going on and would you fix it.**This will be my last email before I cancel my service and write a letter explaining why I will never be another customer.
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Tidal

Customer service issue
Reported by GetHuman-glassli
Aug 14th, 2018 - a yr ago
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GetHuman-glassli started working on this issue
Aug 14th, 2018 5:10pm
GetHuman-glassli shared this issue with followers on Twitter
Aug 14th, 2018 5:10pm
GetHuman-glassli indicated the issue is not fixed yet.
Aug 14th, 2018 5:11pm
GetHuman-glassli indicated the issue is not fixed yet.
Aug 14th, 2018 6:15pm
GetHuman-glassli shared this issue with followers on Twitter
Aug 14th, 2018 6:16pm
GetHuman-glassli indicated the issue is not fixed yet.
Aug 14th, 2018 6:16pm
GetHuman-glassli indicated the issue is not fixed yet.
Aug 15th, 2018 6:17pm
GetHuman-glassli indicated the issue is not fixed yet.
Aug 20th, 2018 11:22pm