We can not receive or send emails on Mozilla Thunderbird, which we have been using for...

GetHuman-mootys's customer service issue with Thunderbird (Mozilla) from October 2018

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The issue in GetHuman-mootys's own words
We can not receive or send emails on Mozilla Thunderbird, which we have been using for ** years. We were asked to send a contract to Wilson Sporting Goods by using Google Chrome. After spending * days trying, we could never get set-up with Chrome. Google asked if we would allow them to be our default provider for emails and couldn't get approval for our passwords. Please help us get back on our Thunderbird account.
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Thunderbird (Mozilla)

Customer service issue
Reported by GetHuman-mootys
Oct 17th, 2018 - a mon ago
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Timeline
GetHuman-mootys started working on this issue
Oct 17th 5:40pm