Hi thumbtack.* The new pricing structure is crazy. I paid $ *** this week last week...

GetHuman921152's customer service issue with Thumbtack.com from July 2018

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The issue in GetHuman921152's own words
Hi thumbtack.* The new pricing structure is crazy. I paid $ *** this week last week $ ** .** for someone I gave a quote to ask me one question and never heard from them again! I really do not think I will be bidding on anything until a better system is put in place. I preferred paying $ *- $ * for each quote I sent. At least I knew what I going to be paying! With the new system they do not even tell you exactly what it will cost if someone replies. And frankly, asking one stupid question does not mean they are truly interested !!
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Thumbtack.com

Customer service issue
Reported by GetHuman921152
Jul 27th, 2018 - 10 mons ago
I have an issue with Thumbtack.com too
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GetHuman921152 started working on this issue
Jul 27th, 2018 1:05am
GetHuman921152 indicated the issue is not fixed yet.
Jul 27th, 2018 3:00am