I ordered a shirt and it was suppose to be a size *X it says *X on the order paper but...

GetHuman-ferrarig's customer service issue with ThredUp from October 2018

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The issue in GetHuman-ferrarig's own words
I ordered a shirt and it was suppose to be a size *X it says *X on the order paper but the shirt is and XS. I read you return policy but I am not going to party $*.** processing fee to return to item that was only **.** so I don't think it would be fair or ethical to do this I would either like another shirt of the right size or recieve a refund for this inconvience please contact immediately to correct this issue. **Order * **********Gina Ferrari***********
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ThredUp

Customer service issue
Reported by GetHuman-ferrarig
Oct 16th, 2018 - 2 mons ago
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GetHuman-ferrarig started working on this issue
Oct 16th 10:04pm