Before contacting them, items GetHuman2592935 may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
There are many ways to submit a complaint to DirectTV but the best option is to call in. If you call into DirectTV you are more likely to get a strong resolution than using http://www.directv.com/DTVAPP/global/contentPageNR.jsp?assetId=P1700006.
The issue in GetHuman2592935's own words
I tried on two shirts. One size XL and the other **-**. The **-** fit better so I purchased it. After it was washed ion cold water, I asked for an exchange or refund. The ‘’management” refused because I did not have the tags. Who keeps tags when something fits. She was very adament and was condecdicentifng. I asked for a larger size- at least two sizes bigger and and asked for a small discount. She refused. I also asked a store for have the price - again she refused.
GetHuman2592935 did not yet indicate what The Cato Corp should do to make this right.
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