Never received this material and was promised both a refund and postal reimbursement (v...

GetHuman5301387's customer service issue with TennisExpress.com from September 2020

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The issue in GetHuman5301387's own words
Never received this material and was promised both a refund and postal reimbursement (verified in a chat room test with Tennis Express. Have been on phone and online with them for several hours. Been dealing with this for a couple of months. Never received...**UPS Tracking - *ZE***Y************Order number:*********Date:*************Style*Brand*Description*Size*Color*Option*Quantity*Quantity*Shipped*Price*******-*ZMS** *LOTTO *WOMENS TOP TEN PRINT TENNIS DRESS *MEDIUM**ZM*BT*WHITE*SDLT*BL*-** ***$**.*********-**JF** *LOTTO *WOMENS TOP TEN PRINTED TENNIS TANK CLEARWATER *MEDIUM***J*CLEARWATER*-** ***$**.*********-F** *LOTTO *WOMENS TOP TEN PRINTED TENNIS SHORT *MEDIUM***J*CLEARWATER*-** ***$**.*********-F** *LOTTO *MENS SQUADRA * INCH TENNIS SHORT *LARGE**CI*NAVY*BLUE*-** ***$**.****Subtotal:*$***.***Shipping Method:*STANDARD*Shipping:*$*.***Tax:*$*.***Total:*$***.**

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TennisExpress.com

Customer service issue
Reported by GetHuman5301387
Sep 25th, 2020 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 13 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5301387 started working on this issue
Sep 25th, 2020 8:31pm
GetHuman5301387 indicated the issue is not fixed yet.
Sep 26th, 2020 12:50am
GetHuman5301387 indicated the issue is not fixed yet.
Sep 26th, 2020 3:09am